1. Overview
1.1 These Terms and Conditions (this “Agreement”) constitute a legally binding contract between you (“User,” “you,” or “your”) and AcademicGenius.com (the “Company,” “we,” “us,” or “our”).
1.2 This Agreement governs your access to, and use of the Company’s website located at www.AcademicGenius.com (the “Website”) and any services, features, or content made available through the Website (collectively, the “Services”).
1.3 By accessing or using the Website or Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not agree to any provision of this Agreement, you must immediately cease all use of the Website and Services.
2. Services
2.1 The Company provides educational support services, including but not limited to one-on-one instructional sessions, academic guidance, review of scholarly materials, and related advisory services (the “Services”).
2.2 The Services are offered solely for the purpose of enhancing the User’s academic understanding and performance. Under no circumstances shall the Services be used to facilitate dishonesty or to contravene any academic integrity policies, codes of conduct, or honor regulations of the User’s educational institution.
2.3 The Company reserves the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice, provided that such modification does not materially diminish the overall value of the Services for current Users.
3. User Responsibilities
3.1 In consideration for access to the Services, you agree to:
(a) Provide full, accurate, and truthful information regarding your academic needs;
(b) Comply with all applicable academic integrity rules, regulations, and policies of your educational institution and not submit any work prepared or substantially assisted by the Company as your own, except to the extent expressly permitted by your institution;
(c) Use the Services for lawful, educational purposes only and refrain from any conduct that would constitute misconduct, misrepresentation, or infringement of the rights of third parties; and
(d) Cooperate fully with the Company’s reasonable requests for information or clarification necessary to deliver the Services effectively.
3.2 The Company shall have no liability for any academic sanctions, disciplinary actions, or other consequences resulting from your misuse of the Services or violation of your institution’s rules.
4. Payments and Refunds
4.1 Payment Terms. All fees for Services rendered by the Company are due in full in accordance with the payment schedule set forth at the time of Order submission. The Company reserves the right to suspend or terminate Services for any User who fails to remit payment when due.
4.2 Refund Requests. The User may request a refund by submitting a written notice to [email protected] within ten (10) business days following the date on which the Services were delivered (the “Refund Period”). Any request received after the expiration of the Refund Period shall be deemed waived and shall not be considered.
4.3 Eligibility for Refund. A full refund of fees paid shall be issued if the Services provided fail materially to conform to the requirements expressly agreed in writing between the User and the Company at the time of Order placement (the “Agreed Requirements”). The User must specify the manner in which the Services deviate from the Agreed Requirements and provide any supporting documentation as reasonably requested by the Company.
4.4 Refund Method and Timing. Approved refunds will be issued to the original payment method used by the User, at the Company’s discretion, within fourteen (14) business days of the Company’s approval of the refund request.
4.5 User Cooperation. The User agrees to cooperate fully with any investigation conducted by the Company in connection with a refund request. Refunds will be declined if the User fails to provide requested information, if the Services delivered conform to the Agreed Requirements, or if the request is otherwise made outside the terms of this Section.
5. Limitation of Liability
5.1 Disclaimer of Academic Outcomes. The Company does not warrant or guarantee any particular academic result, grade, or outcome arising from the use of the Services. Any academic achievements are dependent upon multiple factors beyond the Company’s control.
5.2 Indemnification. The User shall indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, agents, and licensors from and against all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to the User’s use or misuse of the Services, any breach of this Agreement by the User, or any violation of applicable law or institutional policy.
5.3 Limitation of Damages. To the fullest extent permitted by law, in no event shall the Company’s aggregate liability for any claim arising under or relating to this Agreement exceed the total fees actually paid by the User to the Company for the Services giving rise to such claim.
5.4 Exclusion of Indirect Damages. Except as prohibited by applicable law, the Company shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to lost profits, loss of data, or business interruption, arising out of or in connection with the Services or this Agreement, even if advised of the possibility of such damages.
5.5 Jurisdictional Exceptions. Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the Company’s liability shall be limited to the maximum extent permitted by applicable law.
6. Amendments
6.1 The Company reserves the unilateral right to amend, modify, or replace any provision of this Agreement at any time. Such amendments shall become effective upon posting on the Website or notification to the User via email.
6.2 The User is responsible for reviewing the most current version of this Agreement prior to each use of the Services. Continued access to or use of the Services following any such amendment constitutes the User’s acceptance of the revised Agreement.
7. Governing Law and Venue
7.1 This Agreement and any dispute arising out of or relating to this Agreement or the Services shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles, except where a mandatory statute of the User’s domicile provides otherwise.
7.2 The User and the Company each hereby submit to the exclusive jurisdiction and venue of the federal and state courts located in the United States for the resolution of any dispute, claim, or controversy arising under or in connection with this Agreement.
8. Notices
8.1 All notices, requests, consents, claims, demands, waivers, and other communications hereunder (collectively, “Notices”) shall be in writing and addressed to the respective party via email: [email protected]
8.2 Notices shall be deemed given (a) when delivered by confirmed email, (b) one (1) business day after deposit with a nationally recognized overnight courier, or (c) three (3) business days after being mailed by certified or registered mail, return receipt requested, postage prepaid.